Accessibility

Riverside Municipal Auditorium (RMA) Accessibility Information

RMA strives to make our venue and live experiences inclusive and accessible to everyone. If you have any questions or need further information not covered below, please feel free to contact us before your visit at RiversideLive@LiveNation.com or call us at 951-779-9800.

Arrival & Accessible Entrances:

RMA provides accessible entrances for all guests. If you have a ticket for our VIP Club, you can enter the elevator located near the Box Office window/Veranda stairs which can take you to the Music Hall level, or the ground level for VIP Club access. Our guest services team will be happy to assist with your entry to the VIP area.

Restrooms:

Fully accessible restrooms are located on the lobby (bottom) level of RMA. For your convenience, an elevator is available to take you to this level. If you need assistance with restroom access, please don’t hesitate to ask our guest services staff.

Concession Stands:

All concession stands at RMA are accessible. While most stands offer lowered counters, some locations may not have them. If you need assistance, our staff is available to help at any stand. Please feel free to ask for help wherever it’s needed.

Ticketing:

Accessible tickets can be purchased online via www.livenation.com. You do not need to call the Box Office to place an order, as all of our accessible tickets are available through our website. Look for the accessible logo on the Find Tickets page to view all available accessible seats. While we offer accessible seating in every price range, please be advised that these tickets may sell out. If you are unable to secure an accessible seat online, please purchase a General Admission ticket, and we will do our best to accommodate you on the day of the event. Accessible seating is assigned on a first-come, first-served basis once the box office opens on event day. Our accessible section is located on the main floor, stage right. Please note that there is no balcony access for accessible seating.

Accessible Parking:

RMA does not own or operate any parking facilities. However, nearby accessible parking options are available at 3482 Mission Inn Avenue, Riverside, CA 92501. Additional public parking spots are located along the front and sides of the venue. While these parking areas are paved, guests may need to cross streets to reach the venue. Please follow the signage to accessible parking spots and check the lot for any payment requirements. Accessible parking is subject to availability, and we recommend arriving early to secure a spot.

Medication Needs:

If you need to bring prescribed medication to the event, it must be in its original container, clearly labeled with your name, which should match a valid photo ID. If your medication is not in a labeled container, we may request additional documentation to verify its necessity upon entry. Please bring only what is needed for the duration of the event, as we cannot store medications. Over-the-counter medications must also be in their original packaging.

Dietary Needs:

RMA takes pride in offering a variety of food options for guests with special dietary needs. If you have specific dietary concerns, please ask to speak with a member of our Food & Beverage team. While we will make reasonable efforts to accommodate dietary requests, we cannot guarantee that all requests will be met.

Service Animals:

At RMA, we support guests who require service animals as defined by the ADA (Americans with Disabilities Act). Service animals are dogs or miniature horses that are trained to perform tasks related to a person’s disability. They must be housebroken and under control at all times, which may include the use of a harness or leash. Our venue staff are not responsible for the care or supervision of service animals. Comfort or emotional support animals do not qualify as service animals under the ADA. If your service animal needs access to a relief area, please contact a member of our guest services team for assistance.

Sign Language Interpretation:

RMA offers sign language interpretation upon request. Requests must be submitted at least two weeks prior to the event date. To request interpretation services, please email RiversideLive@LiveNation.com with the number of guests needing interpretation and your ticket type. Requests are subject to interpreter availability.

Assistive Listening Devices:

Assistive Listening Devices (ALDs) are available at RMA. Upon arrival, please visit the box office team to obtain an ALD. You will need to exchange an ID, which will be securely held at the box office. Please contact us prior to your visit to confirm the availability of ALDs.

Mobility Storage:

Please note that RMA does not offer storage for mobility devices such as wheelchairs, walkers, or canes. If you need access to your device during the event, please contact a member of the guest services team. There is limited electrical connectivity available at the venue. If you need more information, please reach out to us before your visit.